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Bug
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Resolution: Low Engagement
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Low
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None
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7.9.0
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7.09
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2
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Severity 3 - Minor
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0
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Summary
When an Administrator invites a user in JIRA(via User Management) -this will send an email address to the user. In the invite form, the Administrator will be able to choose which Application Access will be granted to the new user once the user set up the user account following the steps in the invitation email notification. However, once the new user has set up the account, the Application access will be always to the default Application access - anything else that has been chosen by the Administrator before sending the invitation email notification will be ignored.
Steps to Reproduce
- Install and provide the license key for JIRA Service Desk, JIRA Software, and JIRA Core under Versions & licenses page.
- Navigate to Application access page and click on Set defaults for new users. Set JIRA Service Desk to be the only default Application access.
- Setup Outgoing Mail - can be any Mail server. This will be used by JIRA to send the invitation email.
- Navigate to User Management page and click on Invite user.
- Provide a valid email address and make sure only JIRA Core has been chosen for the Application access. This means the new user will have only JIRA Core Application access.
- Click on Invite users button.
- Wait for a few for a moment for the email to be sent and then, check the inbox of the email address that you have provided before. Click on the Sign Up button in the email and fill it all the required information.
- Click on the Sign Up button.
- Login to JIRA with JIRA Administrator permission and check if the Application access of the newly created user.
Expected Results
The new user will have JIRA Core application access (this is the setting that the Admin configured before sending the invitation email).
Actual Results
The new user is configured to have the JIRA Service Desk Application access (the default Application access).