Whenever importing a backup from Jira Cloud into Jira Server, import process will fail with error value too long for type character varying(60)
Restore from Jira Cloud to Jira Service finishes with no exceptions.
Error below is observed, whenever a customer has performed a transition in any Service Desk issue, causing a record to be created in the os_historystep table containing his username in the caller column -
- Change the column's maximum length in the server database table by running the following command:
For Microsoft SQL Server:
For Oracle database: