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  1. Jira Data Center
  2. JRASERVER-67177

Filter '!=' does not include "None" values

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Details

    • Bug
    • Resolution: Not a bug
    • Low
    • None
    • 7.5.0, 7.9.0
    • Navigation - Filters

    Description

      Summary

      When using the filter '!=' to exclude issues with a certain custom field values, on top of the excluded values, issues with custom field value "none" will also be excluded.

      Steps to replicate

      1. Create a new project (TEST) with 4 issues
      2. Create a Custom Field Select List (Single Choice) with options A, B, C
      3. Assign the Custom Field values to the issues:

        Issue 1 = None
        Issue 2 = A
        Issue 3 = B
        Issue 4 = C

      4. In issue navigator, apply the filter project = TEST AND "Custom Field" != B

      Expected Results

      Issues 1, 2, and 4 are displayed

      Actual Results

      Only issues 2, and 4 are displayed

      Workaround

      Use the filter project = TEST AND ("Custom Field" != B OR "Custom Field" is EMPTY). Then only issues with no values for the custom field are shown

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            Unassigned Unassigned
            imazuki Irfan Mazli Mazuki (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: