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  1. Jira Data Center
  2. JRASERVER-67000

Trigger more than one event, we suggest triggering both “Issue commented” and “Issue updated” when an issue is updated with comments and attachments.

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    • Suggestion
    • Resolution: Unresolved
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    Description

      Jira Service Desk does not provide customer notification on "Issue Updated Events"

      Possible fix: Change the event triggered when an attachment is sent via email to be "Issue Commented" rather than "Issue Updated" or generate two events. It seems like all comments should generate "Issue Commented" events.

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            Unassigned Unassigned
            estorch Eric Storch (Inactive)
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            Dates

              Created:
              Updated: