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  1. Jira Data Center
  2. JRASERVER-66932

Ineffective static files served through Tomcat when loading a 404 page on Jira

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
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    • 7.8.0
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      Summary

      Static files served via Tomcat are inefficient. As a result, users experience a delay in loading pages that retrieve these files. 

      Environment

      Jira Server regardless private or public facing

      Steps to Reproduce

      1. In Chrome, run the Developer Tools and select the Network tab
      2. Access Jira via an invalid link. For example: <baseURL>/random
      3. Monitor the time taken to load the 404 page

      Expected Results

      Error 404 Page Not Found should be returned immediately

      Actual Results

      It takes about 20s+ to load the page and most of it are spent on retrieving /static-assets/metal-all.css and /static-assets/metal-all.js

      Notes

      This behaviour does not affect Jira integrated with Nginx

              Unassigned Unassigned
              cchan Chung Park Chan
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                Created:
                Updated: