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  1. Jira Data Center
  2. JRASERVER-66794

Improve 403 Forbidden message when exporting large result sets

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    Description

      Problem Definition

      By default, exporting a result set of more than 1,000 issues will present the user with a Forbidden (403) error. This error is a bit vague and does not provide users with a clear path to resolution.

      Suggested Solution

      • Include a modified link to the URL that appends the &tempMax=1000 argument. Link text should read as "Download the first 1,000 results". This gets us close to the pre-7.2 export behavior.

      Why this is important

      The 403 error is confusing to users, who assume a problem with Jira and raise support requests with their administrators.
       

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            Unassigned Unassigned
            troyall TJ Royall
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            Dates

              Created:
              Updated: