Problem Definition

At the moment, it is possible to create an issue remotely by triggering a direct HTML link that has all the fields parameters and values inlcuded in the URL like below:

• Creating Issues via direct HTML links

But, at the moment, it is required for the URL to include at least the Project ID and Issue Type ID to make it work else, the Project/Issue Type field would not have any value and it is not selectable after it. Hence, it is required for the user to know each Project ID and Issue Type ID for each call. This is not user-friendly for users that do not have know the IDs

Suggested Solution:

At the "CreateIssue.jspa" it is possible to select the Project and Issue Type while it is not possible to add the rest of the fields if using this page instead. Hence, it will be great if there is an option include more fields into this page hence, the user can pre-populated fields by putting the parameter in the URL while when redirected, it is still possible to select the Project or Issue Type.