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Bug
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Resolution: Tracked Elsewhere
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Low (View bug fix roadmap)
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None
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7.2.8
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7.02
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3
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Severity 3 - Minor
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0
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Summary
JIRA health-check UI pop-up reports Lucene error while index is healthy. This is false positive.
Possible reason: scheduled health-check which at some point in time failed is still believe there is an inconsistency.
Steps to Reproduce
This is one of ways to expose the problem
- Stop JIRA
- Delete JIRA index
- Start JIRA
- Navigate to JIRA as a admin and observe the Lucene health-check warning
- Run Full reindex after some delay
- Navigate to JIRA as a admin again
Expected Results
Health-check doesn't show warning.
Actual Results
- Health-check shows warning: The Lucene health check has failed in your system.
- If you go to* Support Tools* > Instance health checks, it shows OK
- Success - Lucene
Result The check of the database and the index is ok. The database had 10,051 issues with the most recent update at 12/4/17 10:28 AM and the index had 10,051 issues with the most recent update at 12/4/17 10:28 AM.
- Success - Lucene
Notes
Data from AO_88263F_HEALTH_CHECK_STATUS table:
select * from "AO_88263F_HEALTH_CHECK_STATUS"; APPLICATION_NAME | COMPLETE_KEY | DESCRIPTION | FAILED_DATE | FAILURE_REASON | ID | IS_HEALTHY | IS_RESOLVED | RESOLVED_DATE | SEVERITY | STATUS_NAME ------------------+-----------------------------------------------------------------------------+-----------------------------------------------------------------------+-------------------------+---------------------------------------------------------------------------------------------------------------------+----+------------+-------------+-------------------------+----------+------------- JIRA | com.atlassian.jira.plugins.jira-healthcheck-plugin:luceneSupportHealthCheck | Checks the state of the search index is consistent with the database. | 2017-12-04 10:40:38.676 | The issue index is inconsistent with the database state. Database has (10,051) issues but the index has (0) issues. | 19 | t | t | 2017-12-04 10:41:48.579 | MAJOR | Lucene JIRA | com.atlassian.jira.plugins.jira-healthcheck-plugin:luceneSupportHealthCheck | Checks the state of the search index is consistent with the database. | 2017-12-04 10:41:49.109 | The issue index is inconsistent with the database state. Database has (10,051) issues but the index has (0) issues. | 20 | t | t | 2017-12-04 11:48:40.989 | MAJOR | Lucene
Workaround
Double check the Lucene status, if it's ok, you can safely ignore the error.
- relates to
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- Closed
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JRASERVER-67235 ATST - remove LuceneSupportHealthCheck as it become obsoleted
- Closed
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ATST-835 JIRA health-check reports Lucene error while index is healthy
- Resolved
- mentioned in
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![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page")
Page
Failed to load
JIRA health-check reports Lucene error while index is healthy
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Resolution: Tracked Elsewhere
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Low (View bug fix roadmap)
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None
-
7.2.8
-
7.02
-
3
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Severity 3 - Minor
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0
-
Summary
JIRA health-check UI pop-up reports Lucene error while index is healthy. This is false positive.
Possible reason: scheduled health-check which at some point in time failed is still believe there is an inconsistency.
Steps to Reproduce
This is one of ways to expose the problem
- Stop JIRA
- Delete JIRA index
- Start JIRA
- Navigate to JIRA as a admin and observe the Lucene health-check warning
- Run Full reindex after some delay
- Navigate to JIRA as a admin again
Expected Results
Health-check doesn't show warning.
Actual Results
- Health-check shows warning: The Lucene health check has failed in your system.
- If you go to* Support Tools* > Instance health checks, it shows OK
- Success - Lucene
Result The check of the database and the index is ok. The database had 10,051 issues with the most recent update at 12/4/17 10:28 AM and the index had 10,051 issues with the most recent update at 12/4/17 10:28 AM.
- Success - Lucene
Notes
Data from AO_88263F_HEALTH_CHECK_STATUS table:
select * from "AO_88263F_HEALTH_CHECK_STATUS"; APPLICATION_NAME | COMPLETE_KEY | DESCRIPTION | FAILED_DATE | FAILURE_REASON | ID | IS_HEALTHY | IS_RESOLVED | RESOLVED_DATE | SEVERITY | STATUS_NAME ------------------+-----------------------------------------------------------------------------+-----------------------------------------------------------------------+-------------------------+---------------------------------------------------------------------------------------------------------------------+----+------------+-------------+-------------------------+----------+------------- JIRA | com.atlassian.jira.plugins.jira-healthcheck-plugin:luceneSupportHealthCheck | Checks the state of the search index is consistent with the database. | 2017-12-04 10:40:38.676 | The issue index is inconsistent with the database state. Database has (10,051) issues but the index has (0) issues. | 19 | t | t | 2017-12-04 10:41:48.579 | MAJOR | Lucene JIRA | com.atlassian.jira.plugins.jira-healthcheck-plugin:luceneSupportHealthCheck | Checks the state of the search index is consistent with the database. | 2017-12-04 10:41:49.109 | The issue index is inconsistent with the database state. Database has (10,051) issues but the index has (0) issues. | 20 | t | t | 2017-12-04 11:48:40.989 | MAJOR | Lucene
Workaround
Double check the Lucene status, if it's ok, you can safely ignore the error.
- relates to
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- Closed
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- Closed
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ATST-835 Loading...
- mentioned in
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Unassigned
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Andriy Yakovlev [Atlassian]
- Affected customers:
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1 This affects my team
- Watchers:
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6 Start watching this issue
- Created:
- Updated:
- Resolved: