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  1. Jira Data Center
  2. JRASERVER-66318

Two dimensional filter statistics gadget does not show empty values

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Details

    • 7.05
    • 19
    • Severity 2 - Major
    • 326
    • Hide
      Atlassian Update – 21 December 2018

      Dear Jira users,

      We’re glad to announce that this issue will be addressed in our upcoming 8.0 release.

      You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588

      Looking forward to your feedback!

      Kind regards,
      Syed Masood
      Product Manager, Jira Server and Data Center

      Show
      Atlassian Update – 21 December 2018 Dear Jira users, We’re glad to announce that this issue will be addressed in our upcoming 8.0 release. You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588 Looking forward to your feedback! Kind regards, Syed Masood Product Manager, Jira Server and Data Center

    Description

      Summary

      Two dimensional filter statistics gadget's behaviour has changed since previous versions. If any issues have None value for some custom field, these tickets aren't counted in the gadget and there are no empty values (None) entries shown in the gadget (at least for multi-select-list custom fields).

      Steps to Reproduce

      1. Create custom field with multiple choices (eg. custom field named Browsers, can have internet browser as options - IE, Edge, Firefox, Chrome etc.)
      2. Create a simple filter like "project = TEST and issuetype = Bug"
      3. Add Two dimensional filter statistics gadget to your dashboard specifying the filter from Step 1
      4. Set XAxis = Issue Type
      5. Set YAxis = some multi-select-list custom fields, eg. Browser(s) field that has Internet browsers as options; Sort By, Sort Direction, Number of Results and Auto refresh settings - seems it does not matter what you put there
      6. Save the filter.

      Expected Results

      Newly created gadget should show complete breakdown, including number that counts issues having None as a YAxis custom field's value (screenshot attached).

      Actual Results

      Newly created gadget doesn't include issues having None as a YAxis custom field's value. There is no row which displays None as a field value followed by issue count (screenshot attached).

      Notes

      The bug doesn't exist in versions 7.1.9 (tested by customer) and 7.3.8 (tested by Atlassian Support).
      It exists in both 7.5.0 and 7.5.1 versions.

      Workaround

      No

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              pbugalski Pawel Bugalski (Inactive)
              mfilipan Marko Filipan
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              Dates

                Created:
                Updated:
                Resolved: