[JRASERVER-66142] Log rotation can fail on Windows Server

Type: Bug
Resolution: Unresolved
Priority: Medium (View bug fix roadmap)
Fix Version/s: None
Affects Version/s: 6.3.15, 6.4.14, 7.2.8, 7.5.0, 7.4.4, 7.2.11, 8.0.2, 7.13.8, 8.6.1
Component/s: System Administration - Others
Labels:
- pse-request

Introduced in Version:
6.03
Support reference count:
26
Symptom Severity:
Severity 3 - Minor
UIS:
1
Bug Fix Policy:
View Atlassian Server bug fix policy

JIRA embeds Log4j 1.2.x that has a bug which can prevent the logs to rotate properly on a Windows Server due to intensive logging activity.

Expected results

JIRA handles the log rotation no matter the amount of DEBUGs that are enabled.

Actual results

If there are too many DEBUGs or exceptions generating logs, the application fails to rotate the logs and can generate big files in the JIRA-HOME directory.

Additional Notes:

Log4j bug: https://bz.apache.org/bugzilla/show_bug.cgi?id=29726

is related to

JRASERVER-62838 Upgrade to log4j 2.x

Closed

relates to: GHS-239381 You do not have permission to view this issue

Vladimir added a comment - 30/Mar/2021 3:28 PM

We have this problem in Jira 8.13.3

Vladimir added a comment - 30/Mar/2021 3:28 PM We have this problem in Jira 8.13.3

Assignee:: Unassigned

Reporter:: Pedro Cora

Affected customers:: 15 This affects my team

Watchers:: 24 Start watching this issue

Created:: 12/Oct/2017 2:42 PM

Updated:: 20/Dec/2024 4:26 AM

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Collapse comment: Vladimir added a comment - 30/Mar/2021 3:28 PM

Expand comment: Vladimir added a comment - 30/Mar/2021 3:28 PM

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