Login gadget is missing upon JIRA restart

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 7.8.0
    • Component/s: Data Center - Other
    • None
    • 7.08
    • 8
    • Severity 3 - Minor
    • 1

      Summary

      If JIRA Data Center is integrated with SSO using SAML as secondary authentication, the login gadget will be missing when JIRA is restarted.

      Steps to reproduce

      1. Integrate JIRA Data Center with SSO using SAML as secondary authentication
      2. Restart JIRA

      Expected behavior

      Login gadget is available

      Actual behavior

      Login gadget is missing:

      Notes

      • jira.disable.login.gadget is not set to true in JIRA_Home/jira-config.properties (or jpm.xml)
      • When JIRA is restarted, this parameter however is set to true automatically, which can be seen from System Info

      Workaround

      If possible, use SAML as primary authentication.

      • Alternatively, use the login page instead: <JIRA_BaseURL>/login.jsp (click Log In on the rightmost of the top navigation bar)

       If the gadget must be displayed, toggle SAML configuration:

      1. Go to SAML settings and disable SAML (use Login form only)
      2. Log out of JIRA and go to <Base_URL>/secure/Dashboard.jspa, ensuring that the login gadget now appears
      3. Log in JIRA and configure SAML again, setting it to Secondary
      4. Log out of JIRA and go to <Base_URL>/secure/Dashboard.jspa, confirming that the login gadget still appears
         The gadget will be missing again when JIRA is restarted, though.

        1. logingadgetmissing.png
          13 kB
          Andy Nguyen

              Assignee:
              Unassigned
              Reporter:
              Andy Nguyen (Inactive)
              Votes:
              20 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated: