Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-65942

Misleading Error Message for Where Is My Field

XMLWordPrintable

      Issue Summary

      If a user attempts to use the Where is My Field functionality to check for the location of the Creator field, they get the following error:

      If they check the screen used by the project, they would not be able to add the creator field to the create screen.

      Steps to Reproduce.
      1. Attempt to create a new issue in the Issue Pop-Up.
      2. Press the Where is My Field link.
      3. Select the creator field.
        • You should see the error in the screen shot above.
      4. Go to the screen associated with the create screen you tested earlier.
      5. Select configure and attempt to add the Creator field to the screen.
      Expected behavior

      User would either be able to add the field to the screen, not have the field in the Where is My Field pop-up or have an appropriate notification letting them know they cannot add the field to the screen in the error shown in the screen shot we shared.

      Actual behavior

      JIRA provides a misleading error that the user has not added the field to the screen and they should go to the Screen page to add the field.

        1. screenshot-1.png
          screenshot-1.png
          69 kB

            [JRASERVER-65942] Misleading Error Message for Where Is My Field

            Michael Harris added a comment -

            This issue is related to the those requesting that the Creator field be orderable.

            Michael Harris added a comment - This issue is related to the those requesting that the Creator field be orderable.

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
              Affected customers:
              5 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: