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Type:
Suggestion
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Resolution: Low Engagement
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None
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Component/s: None
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0
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2
Issue Summary
If a user adds a workflow property to prevent adding comments and an issue enters a specific status (for example Close), if the customer adds the comment in a screen that is associated with this transition, the comment would be lost because JIRA Workflow sets the status before adding the comment.
Steps to Reproduce
- Add a screen that allows comment to the transition that goes to Close.
- Add a workflow property that prevents all users from being able to edit issue to false on the Close status.
jira.issue.editable=false - Publish the workflow.
- Transition an issue to close and add a comment.
Expected Behavior
Comments added by the user would be processed correctly while the issue is being closed.
Actual Behavior
The comment is lost.
Suggestion.
Allow users the ability to be able to reorder system post functions.