Details
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Bug
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Resolution: Unresolved
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Medium
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None
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7.3.0, 7.4.2
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7.03
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5
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Severity 3 - Minor
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1
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Description
Summary
When viewing a Knowledge base article, it shows an empty content.
Environment
- Both applications must use a different domain in order to reproduce the issue. As an example:
- JIRA - "anna.cardino.com"
- Confluence - "monique.cardino.com"
Steps to Reproduce
- Configure proxy to JIRA and Confluence following Integrating JIRA with Apache
- Add this parameter to the VirtualHost file of JIRA and Confluence
Header always append X-Frame-Options SAMEORIGIN
- Ensure that JIRA and Confluence are using different domain nama else, the issue won't be reproducible.
- Create an application link with OAuth Impersonation configured on Outgoing and Incoming
- Create a Service Desk project and link it to one of the Confluence spaces.
- Go to the Service Desk project and raise a request
- On the What do you need help with? field, type the title of the pages on the linked Space.
- Search works fine as per the search.png
- Click on the title link
Expected behaviour
The page will display it's content
Actual Behaviour
It shows an empty content empty.png
Notes
Removing the header parameter in the VirtualHost file fixes the problem. However, it is not advisable due to security risk. It was also mentioned as a workaround in JRASERVER-25143
Workaround
No known workaround.