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  1. Jira Data Center
  2. JRASERVER-65792

Users able to access JIRA while Lock re-index is occurring

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    Description

      Summary

      Users are able to view, log in and perform actions (Eg. Create issue, search) in JIRA even though a Lock re-index is occurring.

      Environment

      • JIRA Server 7.4.0
      • JIRA Server 7.4.1

      Steps to Reproduce

      1. Perform a Lock re-index on JIRA
      2. While JIRA performs the re-index, open a new browser window and access JIRA.
      3. Log in as a different user.

      Expected Results

      Users are supposed to see a 'JIRA access problem' message only

      Actual Results

      Users are able to view, access and perform actions in JIRA. If users perform an action during the re-index, the following error below may appear in atlassian-jira.log:

      [c.a.j.issue.index.DefaultIndexManager] Wait attempt timed out - waited 30000 milliseconds
      com.atlassian.jira.issue.index.IndexException: Wait attempt timed out - waited 30000 milliseconds
      	at com.atlassian.jira.issue.index.DefaultIndexManager.obtain(DefaultIndexManager.java:824)
      	at com.atlassian.jira.issue.index.DefaultIndexManager.access$600(DefaultIndexManager.java:90)
      	at com.atlassian.jira.issue.index.DefaultIndexManager$IndexLock.tryLock(DefaultIndexManager.java:1166)
      	at com.atlassian.jira.issue.index.DefaultIndexManager.getIndexLock(DefaultIndexManager.java:810)
      

      Workaround

      There is no workaround as of yet.

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              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              jthomas2@atlassian.com Joshua Thomas (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: