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  1. Jira Data Center
  2. JRASERVER-65785

Ability to change default sort option on the Issues page

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      Atlassian Update – 10.12.2024

      Hello Team,

      Thank you for your valuable feedback regarding this suggestion. We truly appreciate your engagement.

      We are excited to announce that starting with 10.2, we have introduced the option to save a default sorting method for project issues.

      As a project admin, you now have the ability to select and set the default sort option for the issues in each project. Here's how to change the issue order:

      1. Ensure you have project admin permissions and navigate to your project settings.

      2. Click on Project Settings, then select Details.

      3. Under Preferences, go to Issue Order and choose your preferred sorting method.

      If you wish to revert to Jira's default issue sorting (by priority and last update), simply select Not Set.

      For further information, please refer to the 10.2 release notes here: https://confluence.atlassian.com/jirasoftware/jira-software-10-2-x-release-notes-1455425728.html

      While we understand that this ticket mentions the concept of 'all issues,' we have decided not to implement changes in this area at this time.

      Thank you, 

      Piotr Kopecki

      Show
      Atlassian Update – 10.12.2024 Hello Team, Thank you for your valuable feedback regarding this suggestion. We truly appreciate your engagement. We are excited to announce that starting with 10.2, we have introduced the option to save a default sorting method for project issues. As a project admin, you now have the ability to select and set the default sort option for the issues in each project. Here's how to change the issue order: 1. Ensure you have project admin permissions and navigate to your project settings. 2. Click on Project Settings , then select Details . 3. Under Preferences , go to Issue Order and choose your preferred sorting method. If you wish to revert to Jira's default issue sorting (by priority and last update), simply select Not Set . For further information, please refer to the 10.2 release notes here: https://confluence.atlassian.com/jirasoftware/jira-software-10-2-x-release-notes-1455425728.html While we understand that this ticket mentions the concept of 'all issues,' we have decided not to implement changes in this area at this time. Thank you,  Piotr Kopecki
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently the default sort option in the all Issues view is set to Order by Priority. This default cannot be changed.

      Please note that the project issues view problem was tracked in: https://jira.atlassian.com/browse/JRASERVER-45250

       

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            [JRASERVER-65785] Ability to change default sort option on the Issues page

            Piotr Kopecki added a comment -
            Atlassian Update – 10.12.2024

            Hello Team,

            Thank you for your valuable feedback regarding this suggestion. We truly appreciate your engagement.

            We are excited to announce that starting with 10.2, we have introduced the option to save a default sorting method for project issues.

            As a project admin, you now have the ability to select and set the default sort option for the issues in each project. Here's how to change the issue order:

            1. Ensure you have project admin permissions and navigate to your project settings.

            2. Click on Project Settings, then select Details.

            3. Under Preferences, go to Issue Order and choose your preferred sorting method.

            If you wish to revert to Jira's default issue sorting (by priority and last update), simply select Not Set.

            For further information, please refer to the 10.2 release notes here: https://confluence.atlassian.com/jirasoftware/jira-software-10-2-x-release-notes-1455425728.html

            While we understand that this ticket mentions the concept of 'all issues,' we have decided not to implement changes in this area at this time. Please note that the project issues view problem was tracked in: https://jira.atlassian.com/browse/JRASERVER-45250

            Thank you, 

            Piotr Kopecki

            Piotr Kopecki added a comment - Atlassian Update – 10.12.2024 Hello Team, Thank you for your valuable feedback regarding this suggestion. We truly appreciate your engagement. We are excited to announce that starting with 10.2, we have introduced the option to save a default sorting method for project issues. As a project admin, you now have the ability to select and set the default sort option for the issues in each project. Here's how to change the issue order: 1. Ensure you have project admin permissions and navigate to your project settings. 2. Click on Project Settings , then select Details . 3. Under Preferences , go to Issue Order and choose your preferred sorting method. If you wish to revert to Jira's default issue sorting (by priority and last update), simply select Not Set . For further information, please refer to the 10.2 release notes here: https://confluence.atlassian.com/jirasoftware/jira-software-10-2-x-release-notes-1455425728.html While we understand that this ticket mentions the concept of 'all issues,' we have decided not to implement changes in this area at this time. Please note that the project issues view problem was tracked in: https://jira.atlassian.com/browse/JRASERVER-45250 Thank you,  Piotr Kopecki

            William Wilson added a comment -

            I believe that Atlassian has recently introduced new team members to help gain visibility and engagement into these issues. Some of these folks have connected with me regarding a number of issues that I've been a very vocal customer about.

            I'm going to ping them on this issue, and I am thinking (and hoping) that they respond. I'm not suggesting that they will resolve this immediately. Or, possibly at all... But I am hoping that we can at least get a response or acknowledgement, and some insight as to whether this will ever be implemented, and with luck, what that timeframe might be.

            I believe they are actively trying to improve their connection and representation with their customers. Here's to hoping. 

            William Wilson added a comment - I believe that Atlassian has recently introduced new team members to help gain visibility and engagement into these issues. Some of these folks have connected with me regarding a number of issues that I've been a very vocal customer about. I'm going to ping them on this issue, and I am thinking (and hoping) that they respond. I'm not suggesting that they will resolve this immediately. Or, possibly at all... But I am hoping that we can at least get a response or acknowledgement, and some insight as to whether this will ever be implemented, and with luck, what that timeframe might be. I believe they are actively trying to improve their connection and representation with their customers. Here's to hoping. 

            Wp added a comment -

            What's sad is that Atlassian doesn't even have representation on this thread. Issue open for years, no one listening, no one watching... just excuses. The worst part... the same ticketing system they find incapable of managing there tickets resulting in this catastrophe is the same crap they are selling everyone else. Run is my advice... MS Excel does a better job of project management than Jira.

            Wp added a comment - What's sad is that Atlassian doesn't even have representation on this thread. Issue open for years, no one listening, no one watching... just excuses. The worst part... the same ticketing system they find incapable of managing there tickets resulting in this catastrophe is the same crap they are selling everyone else. Run is my advice... MS Excel does a better job of project management than Jira.

            kingdomkoffee added a comment -

            Sad this was such a big swing and a miss by Atlassian; this would have been such an easy add years ago, it still is. We have moved a majority of our work to ServiceNow at this point. The only remaining work on Jira is a few projects, but TBH if we get licensing for SNOW project management, I'll bid farewell to Jira for good.

            kingdomkoffee added a comment - Sad this was such a big swing and a miss by Atlassian; this would have been such an easy add years ago, it still is. We have moved a majority of our work to ServiceNow at this point. The only remaining work on Jira is a few projects, but TBH if we get licensing for SNOW project management, I'll bid farewell to Jira for good.

            Yang Ooi added a comment -

            + 1

            Yang Ooi added a comment - + 1

            urpo kotipalo added a comment -

            We are finally moving out of Jira, thank you for the fishes!

            urpo kotipalo added a comment - We are finally moving out of Jira, thank you for the fishes!

            Lily Blanche Kameny added a comment -

            Even if you can't do on perms, I would like it just... remember the last sorting option I had? And keep it?

            Lily Blanche Kameny added a comment - Even if you can't do on perms, I would like it just... remember the last sorting option I had? And keep it?

            Kean Erickson added a comment - - edited

            In that case it's sad to see this feature likely will not be provided From a usability perspective, on a platform that offers plugins and what have you, it's kind of embarrassing to not have this functionality.

            Kean Erickson added a comment - - edited In that case it's sad to see this feature likely will not be provided From a usability perspective, on a platform that offers plugins and what have you, it's kind of embarrassing to not have this functionality.

            W added a comment -

            I've tried everything, they won't listen to me via any route of communication I have access to. If someone knows how to create a new ticket and link it to this one, good luck lol, let's get the votes going on it. Provide links, email the original 600+ vote people if you can, because the implementation of this didn't come close to fulfilling the need and seems to have sidestepped the intent entirely... not really a great thing to see happen from the company in charge of designing our Change Management tooling, very sad, almost pathetic.

            W added a comment - I've tried everything, they won't listen to me via any route of communication I have access to. If someone knows how to create a new ticket and link it to this one, good luck lol, let's get the votes going on it. Provide links, email the original 600+ vote people if you can, because the implementation of this didn't come close to fulfilling the need and seems to have sidestepped the intent entirely... not really a great thing to see happen from the company in charge of designing our Change Management tooling, very sad, almost pathetic.

            Michael added a comment -

            Unfortunately there's no chance of this being implemented at this point... It would have been such a simple change for them to add years ago and they shunned on-prem for their cloud offerings.  On-prem will no longer be supported here in the next few months (already is for some of their software like Confluence Server) so there's no way they'll waste time on any of these issues.

            Michael added a comment - Unfortunately there's no chance of this being implemented at this point... It would have been such a simple change for them to add years ago and they shunned on-prem for their cloud offerings.  On-prem will no longer be supported here in the next few months (already is for some of their software like Confluence Server) so there's no way they'll waste time on any of these issues.

              f5e0e0ab36de Kamil Bar
              0de761686449 johnnybaloney
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