Issue property is not being deleted when moving an Issue to most top Hierarchy level

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    • Type: Bug
    • Resolution: Timed out
    • Priority: Low
    • None
    • Affects Version/s: 7.4.1
    • Component/s: REST API
    • None
    • 7.04
    • 1
    • Severity 3 - Minor
    • Hide
      Atlassian Update – 12 February 2020

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,
      Jira Server Bug Fix team

      Show
      Atlassian Update – 12 February 2020 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Jira Server Bug Fix team

      Summary

      Example scenario:

      1. Hierarchy levels:
        • Program - Program issue type
        • Initiative - Initiative issue type
        • Epic - Epic issue type
        • Story - Story issue type

      After moving an Initiative to Program issue type, the Issue Property still intact.

      Steps to Reproduce

      1. Step up the Hierarchy levels as above.
      2. Create an issue with Program issue type.
      3. Create an issue with Initiative issue type.
      4. Set the Initiative issue's Parent link to Program issue.
      5. Move Initiative issue to change the issue type to Program issue type.

      Expected Results

      Checking the originally created Program issue:

      1. <Base URL>/rest/api/2/issue/<Issue key>/properties/
        Result:
        {"keys":[{"self":"<Base URL>/rest/api/2/issue/10013/properties/sd.initial.field.set","key":"sd.initial.field.set"}]}
        
      2. Hacking the request from the Actual Result to check jpo-issue-properties:
        <Base URL>/rest/api/2/issue/10013/properties/jpo-issue-properties
        Result:
        {"errorMessages":["The property jpo-issue-properties does not exist."],"errors":{}}
        

      Actual Results

      1. <Base URL>/rest/api/2/issue/<Issue key>/properties/:
        Result:
        {"keys":[{"self":"<Base URL>/rest/api/2/issue/10015/properties/jpo-issue-properties","key":"jpo-issue-properties"},{"self":"<Base URL>/rest/api/2/issue/10015/properties/sd.initial.field.set","key":"sd.initial.field.set"}]}
        
      2. <Base URL>/rest/api/2/issue/10015/properties/jpo-issue-properties:
        Result
        {"key":"jpo-issue-properties","value":{"parent_id":"10013"}}
        

      Notes

      1. The Parent link information on the issue itself shows up fine and does not have any link to the old Parent after changing the issue type.
      2. Parent Link JQL also returns the correct result.

      Workaround

      You can delete the Issue Property by using this REST API; DELETE /rest/api/2/issue/{issueIdOrKey}/properties/{propertyKey}.

              Assignee:
              Unassigned
              Reporter:
              Moga
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: