Non Admin CSV import doesn't import child value of cascade select list

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 7.1.2, 7.3.6, 8.5.6, 8.5.17, 9.0.0
    • Component/s: Jira Importers Plugin
    • 7.01
    • 12
    • Severity 3 - Minor
    • 2

      Summary

      Non-Admin CSV import doesn't import child value of cascade select list

      Steps to Reproduce

      1. Create a custom field of Type Select List (cascade)
      2. Set an option like Parent value: USA, Child value: New York
      3. Create a CSV to import cascade data following the docs like:
        Summary, My Cascading Custom Field
        Example Summary, USA -> New York
        
      4. Go to Issues(Menu) > Import Issues from CSV
      5. Import the CSV to a project with the cascade field

      Expected Results

      The issue should be created and the cascade field information should be successfully imported

      Actual Results

      The issue is created. However, only the parent value is added. The child value is not imported.

      Notes

      This works fine for Admin CSV import (Admin-menu>System>IMPORT AND EXPORT>External System Import)

            Assignee:
            Unassigned
            Reporter:
            Mohamed Riza (Inactive)
            Votes:
            34 Vote for this issue
            Watchers:
            29 Start watching this issue

              Created:
              Updated: