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Details

Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: 8.0.0
Affects Version/s: 6.4.13, 7.1.7, 7.3.0, 7.1.9, 7.2.7, 7.3.3, 7.3.4, 7.2.9, 7.4.4, 7.6.6, 7.11.1
Component/s: Indexing
Labels:

Introduced in Version:
6.04
Support reference count:
43
Symptom Severity:
Severity 2 - Major
UIS:
59
Bug Fix Policy:
View Atlassian Server bug fix policy
Current Status:

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Atlassian Update – 21 December 2018

Dear Jira users,

We’re glad to announce that this issue will be addressed in our upcoming 8.0 release.

You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588

Looking forward to your feedback!

Kind regards,
Syed Masood
Product Manager, Jira Server and Data Center

Show
Atlassian Update – 21 December 2018 Dear Jira users, We’re glad to announce that this issue will be addressed in our upcoming 8.0 release. You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588 Looking forward to your feedback! Kind regards, Syed Masood Product Manager, Jira Server and Data Center

Description

Summary

Sometimes any operations on the index, for example searching, will cease functioning. In the logs there will be an error like:

org.apache.lucene.store.AlreadyClosedException: this IndexReader is closed
	at org.apache.lucene.index.IndexReader.ensureOpen(IndexReader.java:263)
	at org.apache.lucene.index.IndexReader.decRef(IndexReader.java:237)
	at com.atlassian.jira.index.DelayCloseSearcher$SearcherCloser.decReaderRef(DelayClos

Cause

The org.apache.lucene.store.AlreadyClosedException exception is not being handled correctly.

Workaround

One of the following will get it working again:

Restart JIRA
Do a full locking re-index

Attachments

Issue Links

is caused by

JRASERVER-66158 Reopening IndexReader may lead to memory leak

Closed

is cloned from

JRASERVER-40244 Index stops functioning because org.apache.lucene.store.AlreadyClosedException is not handled correctly

Closed

Mentioned in

FY19 Jira DC L1L2 Bugs - Recommend to fix in 7.13 --> 7.6 where technically possible: [L effort] (4) Index Stops functioning [JRA-65394]

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

relates to: DELTA-356 Loading...

(4 mentioned in, 1 relates to)

Activity

People

Assignee:: Maciej Swinarski (Inactive)

Reporter:: Sean Chew (Inactive)

Votes:: 75 Vote for this issue

Watchers:: 96 Start watching this issue

Dates

Created:: 01/Jun/2017 5:15 AM

Updated:: 23/Aug/2021 11:48 PM

Resolved:: 11/Feb/2019 12:36 PM