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Bug
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Resolution: Duplicate
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Low
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None
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7.3.1, 9.4.2, 9.4.30, 9.12.22, 10.6.1
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7.03
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4
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Severity 3 - Minor
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1
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Issue Summary
The rich text editor fails to apply new font color changes to text during subsequent edits. After initially setting a text color and saving the issue, attempting to change the color again does not reflect the new selection. This issue appears to stem from the editor applying multiple color tags without properly replacing the existing ones, leading to inconsistent behavior.
Steps to Reproduce
- Navigate to an existing issue.
- Edit the issue description. Use the visual mode.
- Select a word or paragraph and apply a specific text color using the Rich Text Editor.
- Save the changes.
- Re-enter the edit mode for the same issue, in visual mode.
- Attempt to change the color of the previously colored text to a different color. Try to add two different colors in the same line.
Expected Results
The Rich Text Editor should replace the existing color tag with the newly selected color, accurately reflecting the change in the editor and upon saving the issue.
Version info
Found in:
- v9.4.X
- v9.12.22
- v10.6.1
Actual Results
- The new color selection is not applied; the text retains its original color.
- In the text mode, multiple color tags are applied to the same text segment, indicating improper handling of the color formatting.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
- duplicates
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JRASERVER-66310 Edit Text Color Not Working as Expected
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- Gathering Impact
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