Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-65226

Update Documentation on Importing attachments at the user level

XMLWordPrintable

    • 0
    • 1
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      In JIRA, it is not possible to import attachments via the Issues > Import from CSV option
      We have multiple pieces of JIRA Core documentation that do not specify this from a user level:

      https://confluence.atlassian.com/jiracoreserver073/creating-issues-using-the-csv-importer-861257331....

      https://confluence.atlassian.com/display/JIRACORESERVER072/Creating+issues+using+the+CSV+importer

      We should update both of these as well as going back to old documentation in JIRA to note that you cannot import attachments from the Issues > Import from CSV option.

            [JRASERVER-65226] Update Documentation on Importing attachments at the user level

            CHD CM Support added a comment -

            It's not the right issue for this, but we have found that the documentation is completely silent about how the admin who imports attachments in the target Jira instance gets the required access to attachments in the source Jira instance. We simply find failures in the log, but no clue as to what to do.

            CHD CM Support added a comment - It's not the right issue for this, but we have found that the documentation is completely silent about how the admin who imports attachments in the target Jira instance gets the required access to attachments in the source Jira instance. We simply find failures in the log, but no clue as to what to do.

            CHD CM Support added a comment -

            Getting the doc right will save users wasted time and frustration...

            CHD CM Support added a comment - Getting the doc right will save users wasted time and frustration...

              wthompson Wazza
              jsanchez2@atlassian.com Jeremy Sanchez
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: