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  1. Jira Server and Data Center
  2. JRASERVER-65001

Editing Issue Using Edit Button Triggers Issue Assigned Event Instead of Issue Updated if We Make Changes In Assignee Field as Well

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    Details

    • Type: Bug
    • Status: Gathering Impact (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: 6.4, 7.3.3
    • Fix Version/s: None
    • Component/s: Email notifications
    • Labels:
      None

      Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      If you click the edit button and make multiple changes, not all of these changes are reflected in the triggered email. An example is when changing the description, assignee and adding an attachment, it triggers the issue assigned email instead of issue updated

      Environment

      • JIRA Version 6.4
      • JIRA Version 7.3.3

      Steps to Reproduce

      1. Create an issue
      2. Click Edit button for the created issue and changes assignee, description and other fields
      3. Wait for JIRA to send notification

      Expected Results

      Issue Updated notification is send as multiple field is editted.

      Actual Results

      Issue assigned event is triggered and only changes for this field is notified while other field are ignored.

      Notes

      This behaviour only happens when assignee field is editted together with other field.

      Workaround

      Edit Assignee using the Assign Button and other fields using Edit Button

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              Assignee:
              Unassigned Unassigned
              Reporter:
              smanimaran Shan Sharma Manimaran (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated: