Multi-Select Field does not get populated during CSV import. This problem is specific to the "Import Issues from CSV" function that is meant for end-users (Dashboard > Issues Dropdown > "Import Issues from CSV"). If using the method via Administration menu, that works fine.

Note: this is not the same as the issue types bug that is mentioned here: JIM-1435. The problem occurs regardless of setting Issue Type in the field context.

Reproduction Steps

• Create a multi-select type field
• Import a simple csv file
  • example: [^import-test.csv]
• Import it via: Dashboard > Issues Dropdown > "Import Issues from CSV"
• Walk through the steps and map a field to the multi-select field
• Observe that issues are created without the multi-select field being populated

Expected Result

User would expect that all issues are created with field values properly populated

Actual Result

Import finishes with the following:

0 projects and 1 issues imported successfully!

Import completed with 2 warnings:

Cannot add custom field value: null
The value [ {null=2} ] can't be added to the Custom Field [ multi-select ]. The value [ {null=2} ] can't be found or is in the incorrect format

Issues are all created, but multi-select field values are not populated

Workaround

Issue import with multi-select fields work fine when using the admin option of the importer (Administration > System > External Imports > CSV Import).