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Details

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 7.0.0
Affects Version/s: 6.4.13, 6.4.14
Component/s: User Management - Others
Labels:
- performance-scalability
- pse-request

Introduced in Version:
6.04
Symptom Severity:
Severity 1 - Critical
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

Summary

For each user login event JIRA flushes number of cached: activeUsersCount, activeUsersCountForLicense, licenseRoleGroups

Steps to Reproduce

Enable cache-flush event logging
Login to JIRA

Expected Results

No cache flush events

Actual Results

Caches are flushed. The below exception is thrown in the logs:

2017-03-08 15:59:04,879 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.licenseRoleGroups] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.licenseRoleGroups was flushed. Stacktrace:
2017-03-08 15:59:04,892 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense was flushed. Stacktrace:
2017-03-08 15:59:04,896 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [user.util.UserUtilImpl.activeUsersCount] Cache com.atlassian.jira.user.util.UserUtilImpl.activeUsersCount was flushed. Stacktrace:
2017-03-08 15:59:04,899 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.licenseRoleGroups] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.licenseRoleGroups was flushed. Stacktrace:
2017-03-08 15:59:04,904 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense was flushed. Stacktrace:
2017-03-08 15:59:04,905 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [user.util.UserUtilImpl.activeUsersCount] Cache com.atlassian.jira.user.util.UserUtilImpl.activeUsersCount was flushed. Stacktrace:
2017-03-08 15:59:04,913 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.licenseRoleGroups] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.licenseRoleGroups was flushed. Stacktrace:
2017-03-08 15:59:04,914 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense was flushed. Stacktrace:
2017-03-08 15:59:04,915 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [user.util.UserUtilImpl.activeUsersCount] Cache com.atlassian.jira.user.util.UserUtilImpl.activeUsersCount was flushed. Stacktrace:
2017-03-08 15:59:04,922 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.licenseRoleGroups] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.licenseRoleGroups was flushed. Stacktrace:
2017-03-08 15:59:04,924 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense was flushed. Stacktrace:
2017-03-08 15:59:04,925 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [user.util.UserUtilImpl.activeUsersCount] Cache com.atlassian.jira.user.util.UserUtilImpl.activeUsersCount was flushed. Stacktrace:
2017-03-08 15:59:04,933 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.licenseRoleGroups] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.licenseRoleGroups was flushed. Stacktrace:
2017-03-08 15:59:04,934 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense] Cache com.atlassian.jira.license.DefaultLicenseRoleManager.activeUsersCountForLicense was flushed. Stacktrace:
2017-03-08 15:59:04,935 http-bio-8080-exec-8 INFO anonymous 959x1050x1 19iqhul 127.0.0.1 /login.jsp [user.util.UserUtilImpl.activeUsersCount] Cache com.atlassian.jira.user.util.UserUtilImpl.activeUsersCount was flushed. Stacktrace:

Notes

Those 3 caches a very important and required for almost any incoming http call.
In JIRA 7 license count framework was changed and problem was fixed.

Workaround

If possible, reduce number of login events

For REST API use session cookie
For SOAP, login and reuse session, see https://developer.atlassian.com/display/JIRADEV/Remote+API+(SOAP)+Examples

Attachments

Issue Links

relates to

JRACLOUD-64347 JIRA flushed cache licenseRoleGroups activeUsersCountForLicense and activeUsersCount the for each user login

Closed

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JIRA flushed cache licenseRoleGroups activeUsersCountForLicense and activeUsersCount the for each user login