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  1. Jira Data Center
  2. JRASERVER-64338

Attachment problem after migrating from JIRA Cloud to Server

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Attachment not shown in JIRA Server after migrating to JIRA Server.

      • Problem happens because Cloud instance shows filesize-0 from the issue page.
      • Attachment affected by this problem will also shows filesize=0 in Cloud instance's fileattachment table.
      • Since the value of the filesize is saved as 0 in database, the filesize will be saved as 0 in entites.xml generated for JIRA Server migration.

      Environment

      JIRA Cloud and JIRA Server 7.3.2

      Expected Results

      JIRA Cloud saves the exact size of the attachment (in bytes) in fileattachment's filesize column. This will ensure that the backup generated for JIRA Server containes the right values for all the attachments.

      Actual Results

      JIRA Cloud saves some attachment with 0 bytes fileattachment's filesize column.

      Workaround

      None

              dkapusta@atlassian.com Dominik Kapusta (Inactive)
              vshanmugam Vicknesh Shanmugam (Inactive)
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                Created:
                Updated: