Summary

When trying to enable JIRA to run on service using below command, it does not take in the input provided. Based on the input below, the service name should be "JIRASW7_3_0, however it is creating a service name with a hardcoded name in service.bat.

Note that this was working with JIRA 7.2.6, but it is not working for JIRA 7.3:

service.bat install JIRASW7_3_0

Expected Results

After executing the command below, we should see the service name = "JIRASW7_3_0".

service.bat install JIRASW7_3_0

Actual Results

Regardless of the input provided, it will create the service name as JIRASoftware120117184653 as hard-coded in the service.bat. For example:

7.3 service.bat code responsible for this:

set SERVICE_NAME=JIRASoftware120117184653
set DISPLAYNAME=Atlassian JIRA

if "x%1x" == "xx" goto displayUsage
set SERVICE_CMD=%1
shift
if "x%1x" == "xx" goto checkServiceCmd
:checkUser
if "x%1x" == "x/userx" goto runAsUser
if "x%1x" == "x--userx" goto runAsUser
set SERVICE_NAME=JIRASoftware120117184653
set DISPLAYNAME=Atlassian JIRA

7.2.6 service.bat code that is working with user input:

set SERVICE_NAME=JIRACore091216145826
set DISPLAYNAME=Atlassian JIRA

if "x%1x" == "xx" goto displayUsage
set SERVICE_CMD=%1
shift
if "x%1x" == "xx" goto checkServiceCmd
:checkUser
if "x%1x" == "x/userx" goto runAsUser
if "x%1x" == "x--userx" goto runAsUser
set SERVICE_NAME=%1
set DISPLAYNAME=Apache Tomcat 8.0 %1

Workaround

Modify the code in 7.3 service.bat as below.

• Locate the following lines in service.bat

  if "x%1x" == "x--userx" goto runAsUser
  set SERVICE_NAME=JIRASoftware120117184653

• Modify the lines to the following:

  if "x%1x" == "x--userx" goto runAsUser
  set SERVICE_NAME=%1