Cells Copied From a Spreadsheet Get Converted into an Image

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    • 7
    • 6
    • Severity 3 - Minor
    • 2

      Similar to: https://jira.atlassian.com/browse/JSD-4039

      Summary

      Cells Copied From a Spreadsheet Get Converted into an Image When pasted in comments on issues

      Environment

      • JIRA Core 7.0.0 on Chrome Version Version 55.0.2883.95 (64-bit) (64-bit)
      • JIRA Software Server 7.2.7 on Firefox 52.X

      Steps to Reproduce

      1. Open browser > access your instance
      2. Have a JIRA Core/Software Project
      3. Open Excel > Create a table > Copy that table. This also happens with text copied from OneNote objects (see attached images).
      4. Open the issue
      5. Paste this table in the comment field

      Expected Results

      • JIRA should paste the table within the description field.

      Actual Results

      • JIRA is attaching the table as an attachment.

       

      Notes:

      • Customer reported that they are using Excel 2016.

      Workaround

      Only workaround found so far is to disable the jira-html5-attach-images web resources module for JIRA Drag and Drop Attachment Plugin, however this will prevent copy/pasting actual images directly into the comment section.

      Users will still be able to drag and drop images into the issue though as expected.

        1. pasteonenote.png
          92 kB
          Rene C. [Atlassian Support]

            Assignee:
            Unassigned
            Reporter:
            Benito Picarelli
            Votes:
            21 Vote for this issue
            Watchers:
            15 Start watching this issue

              Created:
              Updated: