Summary

In JIRA Datacenter cluster with large number of user each time you restart a node it will take a long time to start-up to slow user cache population.

Environment

• JIRA DC
• Large number of users: 40k+
• Start time increases with large number of nodes

Steps to Reproduce

1. Restart node in JDC
2. Check start-up time

Expected Results

Node starts within reasonable time ~4 minutes

Actual Results

Node starts within 10+ minutes
You can see that from logs:

2016-12-09 21:59:05,441 localhost-startStop-1 INFO      [atlassian.jira.startup.JiraStartupLogger] 
JIRA starting...

2016-12-09 22:01:21,773 localhost-startStop-1 INFO      [jira.upgrade.util.BuildNumberDao] Setting current version to 6.4.14
...
2016-12-09 22:05:37,982 localhost-startStop-1 INFO      [atlassian.jira.scheduler.JiraSchedulerLauncher] Starting the JIRA Scheduler....
2016-12-09 22:05:38,040 localhost-startStop-1 INFO      [atlassian.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler started.
2016-12-09 22:10:22,747 localhost-startStop-1 INFO      [atlassian.jira.startup.LauncherContextListener] Memory Usage:
Dec 09, 2016 10:10:22 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-8080"]

Notes

Thread dump taken during start-up shows following.

• Thread: "localhost-startStop-1" is blocked waiting for user cache population:

  "localhost-startStop-1" #17 daemon prio=5 os_prio=0 tid=0x00007f208c002000 nid=0x675d waiting on condition [0x00007f20d84db000]
     java.lang.Thread.State: WAITING (parking)
  	at sun.misc.Unsafe.park(Native Method)
  	- parking to wait for  <0x000000069a63db08> (a java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync)
  	at java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
  	at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:836)
  	at java.util.concurrent.locks.AbstractQueuedSynchronizer.doAcquireShared(AbstractQueuedSynchronizer.java:967)
  	at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireShared(AbstractQueuedSynchronizer.java:1283)
  	at java.util.concurrent.locks.ReentrantReadWriteLock$ReadLock.lock(ReentrantReadWriteLock.java:727)
  	at net.sf.ehcache.concurrent.ReadWriteLockSync.lock(ReadWriteLockSync.java:50)
  	at net.sf.ehcache.constructs.blocking.BlockingCache.acquiredLockForKey(BlockingCache.java:196)
  	at net.sf.ehcache.constructs.blocking.BlockingCache.get(BlockingCache.java:158)
  	at com.atlassian.cache.ehcache.LoadingCache.get(LoadingCache.java:75)
  	at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:96)
  	at com.atlassian.jira.user.util.UserUtilImpl.getActiveUserCount(UserUtilImpl.java:721)
  ...
  	at com.atlassian.upm.core.impl.JiraApplicationDescriptor.getActiveUserCount(JiraApplicationDescriptor.java:28)
  	at com.atlassian.upm.license.internal.HostApplicationLicenses.getEditionAndRoleCountForEmbeddedLicense(HostApplicationLicenses.java:121)
  	at com.atlassian.upm.license.internal.ProductLicenses.getEditionAndRoleCountForEmbeddedLicense(ProductLicenses.java:454)
  ...
  	at com.atlassian.upm.mac.HostLicenseUpdatedHandlerImpl.getEmbeddedLicenses(HostLicenseUpdatedHandlerImpl.java:415)
  	at com.atlassian.upm.mac.HostLicenseUpdatedHandlerImpl.getChangedEmbeddedPluginLicenses(HostLicenseUpdatedHandlerImpl.java:362)
  	at com.atlassian.upm.mac.HostLicenseUpdatedHandlerImpl.handleUpdatedHostLicense(HostLicenseUpdatedHandlerImpl.java:131)
  	at com.atlassian.upm.mac.HostLicenseUpdatedEventListener.handleUpdatedHostLicense(HostLicenseUpdatedEventListener.java:108)
  	at com.atlassian.upm.mac.HostLicenseUpdatedEventListener.onStart(HostLicenseUpdatedEventListener.java:67)
  	at com.atlassian.upm.UpmLifecycleManager.ensureStarted(UpmLifecycleManager.java:44)
  	at com.atlassian.upm.UpmLifecycleManager.onStart(UpmLifecycleManager.java:35)
  ...
  	at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecycleAwareOfStart(DefaultLifecycleManager.java:100)
  	at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyOnStart(DefaultLifecycleManager.java:91)
  	at com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.notifyOnStart(JiraLifecycleManager.java:68)
  	at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.start(DefaultLifecycleManager.java:50)
  	- locked <0x0000000698a3edc8> (a com.atlassian.sal.jira.lifecycle.JiraLifecycleManager)
  	at com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.onJiraStart(JiraLifecycleManager.java:62)
  ...
  	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:345)
  	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:215)
  	at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:124)
  ...
  	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4992)
  ...
  	at java.lang.Thread.run(Thread.java:745)
  

  Note that thread is waiting for com.atlassian.upm.core.impl.JiraApplicationDescriptor.getActiveUserCount, it could also wait for com.atlassian.jira.user.util.UserUtilImpl.getTotalUserCount

• Other thread populates the cache and cache is synchronised with other nodes:

  "UpmScheduler:thread-1" #141 prio=5 os_prio=0 tid=0x00007f20920fe800 nid=0x6981 runnable [0x00007f145c2e1000]
     java.lang.Thread.State: RUNNABLE
  	at java.net.SocketInputStream.socketRead0(Native Method)
  ...
  	at net.sf.ehcache.distribution.RMICacheManagerPeerProvider.lookupRemoteCachePeer(RMICacheManagerPeerProvider.java:127)
  	at com.atlassian.jira.cluster.distribution.JiraCacheManagerPeerProvider.listRemoteCachePeers(JiraCacheManagerPeerProvider.java:93)
  ...
  	at net.sf.ehcache.event.RegisteredEventListeners.internalNotifyElementPut(RegisteredEventListeners.java:180)
  	at net.sf.ehcache.event.RegisteredEventListeners.notifyElementPut(RegisteredEventListeners.java:158)
  ...
  	at com.atlassian.jira.crowd.embedded.ofbiz.UserOrGroupCache.buildCacheIfRequiredUnderLock(UserOrGroupCache.java:171)
  	at com.atlassian.jira.crowd.embedded.ofbiz.UserOrGroupCache.buildCacheIfRequired(UserOrGroupCache.java:141)
  ...
  	at com.atlassian.jira.crowd.embedded.ofbiz.UserOrGroupCache.getCache(UserOrGroupCache.java:58)
  	at com.atlassian.jira.crowd.embedded.ofbiz.UserOrGroupCache.getCaseInsensitive(UserOrGroupCache.java:78)
  ...
  	at com.atlassian.jira.user.util.UserUtilImpl.getGroupMembers(UserUtilImpl.java:1173)
  ...
  	at com.atlassian.cache.ehcache.LoadingCache.loadValueAndReleaseLock(LoadingCache.java:100)
  	at com.atlassian.cache.ehcache.LoadingCache.get(LoadingCache.java:76)
  	at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:96)
  	at com.atlassian.jira.user.util.UserUtilImpl.getActiveUserCount(UserUtilImpl.java:721)
  ...
  	at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
  ...
  	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)
  ...
  	at com.atlassian.upm.schedule.UpmSchedulerImpl$1.run(UpmSchedulerImpl.java:165)
  ...
  	at java.lang.Thread.run(Thread.java:745)
  

Workaround

None