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  1. Jira Data Center
  2. JRASERVER-63438

Keyboard shortcut for submitting a comment does not work when the text input is in Visual Mode

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Problem

      The 'Save' button in the form to enter a comment has a keyboard shortcut for submitting the form, which on Mac+Chrome is Ctrl+Alt+s. With the new Visual mode editor for comments, the keyboard shortcut does nothing.

      Note: I have not tested this against other OS/browser combinations.

      Update: We have verified that the issue also occurs in Windows+Google Chrome 62 (the shortcut there is Alt+s)

      Steps to reproduce

      1. Create/view an issue, press the Comment button
      2. Enter a comment and use the keyboard shortcut to submit the form while having the Visual tab selected.

      Expected

      A comment is added as a result of step one and another comment is added as a result of step 2.

      Actual

      Only using the Comment button works. The shortcut does not seem to work at all (neither Alt+e for Internal comment nor Alt+s for regular comment in SD projects)

      Work around

      Any of these should work:

      • Switch to Text mode in the form (in SD Projects this does not fix the Alt+e command, only the Alt+s)
      • Manually submit the form with the mouse
      • Ctrl/Command + Enter (in SD projects this makes the comment Internal).

              mrzymski Maciej Rzymski
              mtokar Michael Tokar
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                Created:
                Updated:
                Resolved: