Summary

When exporting issues that contain inward issue link, there is no column for Inward issue link in the export .csv file.

Steps to Reproduce

1. Create issue A and B
2. Link issue A to B (e.g relates to link)
3. Search for issue A and B in issue navigator
4. Export these issues by using Export Excel CSV/ CSV via the export feature

Expected Results

The CSV file should have both Inward issue link and Outward issue link_

Actual Results

The CSV file contains only Outward issue link

Notes

In https://<instance_name>/secure/admin/ViewLinkTypes!default.jspa, both Inward and Outward Description for Relates link are using relates to

• Export to Excel was deprecated and replaced by the Export to CSV function in Jira 7.2,so only the Export to CSV part of this bug is still valid.

Workaround

• You can use REST API to extract the information and then convert the JSON format to CSV or a more user friendly format: How to export issues and their links via JSON instead of CSV.
  • Full credit to amir.katz for this workaround.