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Type: Bug
Resolution: Obsolete
Priority: High
Fix Version/s: 7.3.0
Affects Version/s: Archived Jira Cloud
Component/s: Migration - Server to Server
Labels:
- affects-cloud
- affects-server

Support reference count:
9
Symptom Severity:
Severity 2 - Major
UIS:
2
Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

Summary

Cloud to Server Import Fails due to unknown Entities

Environment

Cloud backup created from JIRA Build 1000.571.2#100021-sha1:be9d69a21ddd1ef41d0d1a95feb6b77a6714b7e4
JIRA Server 7.2.1

Steps to Reproduce

Generate backup from cloud instance
Restore to JIRA Server 7.2.1

Expected Results

The import will complete successfully.

Actual Results

The below exception is thrown in the atlassian-jira.log file and the import fails:

2016-11-29 16:25:52,443 JiraImportTaskExecutionThread-1 ERROR anonymous 971x59x1 1ddmzvy 172.20.44.29 /secure/SetupImport.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: UpgradeTaskHistory
java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: UpgradeTaskHistory
        at org.ofbiz.core.entity.GenericDelegator.makeValue(GenericDelegator.java:491)
        at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.makeValue(DefaultOfBizDelegator.java:315)
        at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.makeValue(WrappingOfBizDelegator.java:182)
        at com.atlassian.jira.bc.dataimport.OfbizImportHandler.parseValue(OfbizImportHandler.java:287)
        at com.atlassian.jira.bc.dataimport.OfbizImportHandler.startElement(OfbizImportHandler.java:204)
        at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
        at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
        at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
        at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
        at com.atlassian.security.xml.RestrictedXMLReader.parse(RestrictedXMLReader.java:103)
        at com.atlassian.jira.bc.dataimport.DefaultDataImportService.restoreData(DefaultDataImportService.java:891)
        at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:719)
        at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:324)
        at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:60)
        at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28)
        at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:157)
        at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:133)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at java.lang.Thread.run(Thread.java:745)

Prior to the failure the following error is also observed:

2016-11-29 16:12:43,621 JiraImportTaskExecutionThread-1 INFO anonymous 971x59x1 1ddmzvy 172.20.44.29 /secure/SetupImport.jspa [c.a.j.bc.dataimport.OfbizImportHandler] Failed to parse value for element UpgradeTaskHistoryAuditLog.
java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: UpgradeTaskHistoryAuditLog
	at org.ofbiz.core.entity.GenericDelegator.makeValue(GenericDelegator.java:491)
	at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.makeValue(DefaultOfBizDelegator.java:315)
	at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.makeValue(WrappingOfBizDelegator.java:182)
	at com.atlassian.jira.bc.dataimport.OfbizImportHandler.parseValue(OfbizImportHandler.java:287)
	at com.atlassian.jira.bc.dataimport.OfbizImportHandler.parseValueFailsafe(OfbizImportHandler.java:271)
	at com.atlassian.jira.bc.dataimport.OfbizImportHandler.startElement(OfbizImportHandler.java:207)
	at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
	at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
	at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
	at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
	at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
	at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
	at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
	at com.atlassian.security.xml.RestrictedXMLReader.parse(RestrictedXMLReader.java:103)
	at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:367)
	at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:290)
	at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:60)
	at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28)
	at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:157)
	at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:133)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at java.lang.Thread.run(Thread.java:745)

Workaround

Unzip the backup
Run the following command to remove these entries
- egrep -v "(UpgradeTaskHistoryAuditLog|UpgradeTaskHistory)" entities.xml > entities-purged.xml
Run the command to rezip the backup:
- mv entities-purged.xml entities.xml ; zip -r MyBackupFile.zip entities.xml activeobjects.xml
Restore should now complete successfully

relates to

JRACLOUD-63367 Cloud to Server Import Fails due to unknown Entities

Closed

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Details

Description

Summary

Environment

Steps to Reproduce

Expected Results

Actual Results

Workaround

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