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  1. Jira Data Center
  2. JRASERVER-63286

Drag and Drop Attachments attaches multiple copies of a single attachment with Firefox 50.0

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • 6.2.1, 6.4.3, 6.4.9, 6.4.12
    • Issue - Attachments

    Description

      Summary

      Using the drag and drop functionality to attach a file to a JIRA issue, multiple copies of that single attachment will get automatically attached to the issue.

      Environment

      JIRA 6.4.x
      Firefox 50.0

      Steps to Reproduce

      1. Spin up or already possess a JIRA 6.4.x instance.
      2. Open a Firefox 50.0 browser
      3. Edit an issue in your JIRA instance
      4. Drag and drop a file into the issue

      Expected Results

      A single attachment will be loaded into the issue.

      Actual Results

      Multiple copies of the same attachment are loaded into the issue.

      Workaround

      Option #1: Use another supported browser
      Option #2: Upgrade JIRA to a 7.0.x or above
      Option #3: Delete the additional copies of the attachment from the issue
      Option #4: Use the manual upload method of adding attachments

      Attachments

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              Unassigned Unassigned
              jburke@atlassian.com Justin Burke (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: