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  1. Jira Data Center
  2. JRASERVER-63102

UPM does not list some system plugins when JIRA is using a default language other than English

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Details

    • 6.04
    • 1
    • Severity 3 - Minor
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      Atlassian Update – 06 September 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 06 September 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

    Description

      Summary

      UPM does not list some system plugins when JIRA is using a default language other than English

      Environment

      • Environment is using default system language of Spanish or French (possibly other languages as well)

      Steps to Reproduce

      1. Set JIRA default system language to Spanish
      2. Navigate to Cog Icon -> Add-ons -> Manage Addons
      3. Find the system plugin called "Issue Tab Panels Plugin"

      Expected Results

      This plugin should still be visible (even if title is translated or not)

      Actual Results

      This system plugin does not appear on this page

      Notes

      There may be other system plugins that do not appear in this same way. This makes it very difficult to troubleshoot system plugin issues if these do not appear here as expected.
      In our example we could not find the "Issue Tab Panel Plugin" Add-on key: com.atlassian.jira.plugin.system.issuetabpanels
      I was able to reproduce this behavior when JIRA system language was set to either French or Spanish.

      Workaround

      Changing JIRA to use English as a system language temporarily will allow that plugin to appear in the Manage Add-ons

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              Unassigned Unassigned
              aheinzer Andy Heinzer
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              Dates

                Created:
                Updated:
                Resolved: