Strange license error message when importing backup

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    • 7.02
    • 9
    • Severity 2 - Major

      Issue summary

      Strange license error message when importing backup

      Steps to reproduce

      I want to import the Cloud backup into Server instance. Once I hit "restore" button I get the message about "Cloud new version" and that not everything may work etc. I click that I am ok with that and expect to go further with the import.

      Expected Result

      You can restore the data from Cloud into server without specifying any license.
       

      Actual Results

      "You have not entered a license."
      just under this there is an information:
      "Only enter a license if you want to override all the licenses in the import file."
      If I do not enter the license I cannot proceed.

      Workaround

      Use the current product license. i.e.: if you're migrating a JSM Cloud instance to JSM DC paste the JSM DC license.
       

        1. error.png
          213 kB
          Ignat

            Assignee:
            Unassigned
            Reporter:
            Michal Orzechowski (Inactive)
            Votes:
            9 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated: