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  1. Jira Data Center
  2. JRASERVER-62007

Pie Chart Gadgets display duplicate values for a custom field configured with more than one context

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Pie Chart Gadgets do not display correct results when the selected statistic type is a custom field configured for more than one context with the same custom field values

      Environment

      • JIRA version 6.4.3
      • JIRA version 7.1.9
      • Jira version 8.13.2

      Steps to Reproduce

      1. Create a Custom field(tested with check box type) and associate it to a project.
      2. Create a new context in the same custom field with the same values and associate it to a different project as shown in below image
      3. Create some issues by selecting values for the custom field.
      4. Create a filter for this which includes both the project which is using this custom field
      5. Add this filter to Pie Chart Gadget, and set this custom field as the statistics type

      Expected Results

      The pie chart displays one row per custom field option.

      Actual Results

      The pie chart displays multiple rows per custom field option as shown in the screenshot below

      Workaround

      Create separate filter for each Project which uses custom field with context and associate them in different Pie Chart


        1. customfieldcontex.png
          customfieldcontex.png
          59 kB
        2. Pie Chart.png
          Pie Chart.png
          30 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-62007

            Pie Chart Gadgets display duplicate values for a custom field configured with more than one context

                NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

                Summary

                Pie Chart Gadgets do not display correct results when the selected statistic type is a custom field configured for more than one context with the same custom field values

                Environment

                • JIRA version 6.4.3
                • JIRA version 7.1.9
                • Jira version 8.13.2

                Steps to Reproduce

                1. Create a Custom field(tested with check box type) and associate it to a project.
                2. Create a new context in the same custom field with the same values and associate it to a different project as shown in below image
                3. Create some issues by selecting values for the custom field.
                4. Create a filter for this which includes both the project which is using this custom field
                5. Add this filter to Pie Chart Gadget, and set this custom field as the statistics type

                Expected Results

                The pie chart displays one row per custom field option.

                Actual Results

                The pie chart displays multiple rows per custom field option as shown in the screenshot below

                Workaround

                Create separate filter for each Project which uses custom field with context and associate them in different Pie Chart


                  1. customfieldcontex.png
                    customfieldcontex.png
                    59 kB
                  2. Pie Chart.png
                    Pie Chart.png
                    30 kB

                        Unassigned Unassigned
                        smanimaran Shan Sharma Manimaran (Inactive)
                        Votes:
                        18 Vote for this issue
                        Watchers:
                        26 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            smanimaran Shan Sharma Manimaran (Inactive)
                            Affected customers:
                            18 This affects my team
                            Watchers:
                            26 Start watching this issue

                              Created:
                              Updated:
                              Resolved: