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  1. Jira Data Center
  2. JRASERVER-61854

JQL query for "COMMENT" field with !~ is not working with multiple comment

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • None
    • JQL
    • None

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Currently , JIRA only allow {{ ~ }} and {{ !~ }} operator for comment field .
      If use comment ~ ABC
      It will display issue that contains ABC word in any comments in the issue .
      If use comment !~ ABC
      It will display issue that does not contains ABC word in any comments in the issue .

      User expected to have query that will display issue , as long as it have/not ABC word , it will not display the issue .

      Steps to Reproduce

      1. Create a JIRA ticket (let's say ticket ID is ABC-1)
      2. add two comments to above ticket. Sample comments are given below;
        Comment 1: RCA
        Comment 2: test
      3. Search above ticket using following JQL to search above ticket
        comment !~ RCA

      Expected Results

      No issue will display

      Actual Results

      ABC-1 will display

      Workaround

      To filter issue without "RCA" comment :-

      1. Save Filter1 as below query :-
        comment !~ RCA
        
      2. Then , filter using below query :-
        not filter = "Filter1"
        

      But , do note it only work for issue ticket that have multiple comment . It will not work for issue that have 1 comment .

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              Unassigned Unassigned
              nroslan Atiqah Roslan
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              Dates

                Created:
                Updated: