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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: Archived Jira Cloud
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Component/s: Administration - Workflows
NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Summary
When creating a ticket that uses a 'Field has been modified Validator' on the description field, JIRA does not display the error message specified in the validator settings
Environment
Cloud JIRA v1000.73.0
Steps to Reproduce
- Create a new validator on a workflow step using the FIeld has been modified Validator
- Make sure you have specified an error message
- Attempt to create a new ticket leaving the field you specified for the validator empty
Expected Results
JIRA should display the error that you provided in the validator settings
Actual Results
JIRA displays a generic error message stating:
We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persist, contact your administrator as they'll be able to access more specific information in the log file.
Notes
The error message specified in the validator settings appears to get logged in the JIRA log
2016-06-20 10:14:12.032962500 Caused by: com.opensymphony.workflow.WorkflowException: This field is required.
This also appears to effect the 'Field Required Validator' validator as well.
Workaround
Remove the validator from the field or create custom fields for this project and mark them as required.
Customers can use the 'Field must not be empty during the transition.' validator as well.
Additional information
This appears to be affecting post functions as well with the same generic error being displayed
- relates to
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JRACLOUD-61576 JIRA displays generic error message instead of error specified in workflow validator settings
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- Closed
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HOT-41903 Loading...
- is related to
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JST-204768 Loading...
- mentioned in
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