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  1. Jira Data Center
  2. JRASERVER-61023

Using special charactor in description field will result in the description appearing HTML tag (eg. <p>) and special charactors change to HTML entities (eg. < changes to &lt)

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Using special character in description field of some custom field (non text-only field type) will result in the description appearing HTML tag eg. 

      <p> <p>

      and special characters change to HTML entities 

      eg.< changes to &lt;

      Description Field

      Result

      Steps to Reproduce

      1. Create/Edit Custom Field (or Field Configration)
      2. Edit field description
      3. Enter special characters

      Expected Results

      The description is displayed without appending the "<p>" at the start / and of the description
      and special character should not translate to HTML entities.

      eg. Value <= $10000

      Actual Results

      eg. <p> Value &lt;= $10000 <p>

      *HTML tag disappears when description field are empty. However, it will will remain visible if there are any character entered (even when no special character are included in the description).

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            [JRASERVER-61023] Using special charactor in description field will result in the description appearing HTML tag (eg. <p>) and special charactors change to HTML entities (eg. < changes to &lt)

            Ewelina Fiedorowicz added a comment -
            Atlassian Update – 22.07.2021

            Hi Everyone,

            We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

            Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

            We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
            Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

            Thank you,
            Ewelina Fiedorowicz

            Ewelina Fiedorowicz added a comment - Atlassian Update – 22.07.2021 Hi Everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ewelina Fiedorowicz

            Michael Tokar added a comment -

            Adding affects-server label as I want this to be investigated by Server team cc ialexeyenko

            Michael Tokar added a comment - Adding affects-server label as I want this to be investigated by Server team cc ialexeyenko

              Unassigned Unassigned
              ashohaimi Syauqi (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: