Details
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Bug
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Resolution: Unresolved
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Low
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None
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None
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18
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Severity 3 - Minor
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2
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Description
NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Summary
While editing issues or adding a comment, JIRA crashes with message: "communications breakdown".
Environment
- JIRA v1000.5.2
- This issue was reproduced on Firefox 46.0.1
Steps to Reproduce
- Open JIRA Cloud on Firefox
- Open an issue
- Start editing 'Description'
- Click on the project name
Expected Results
The description/comment should be saved and no error should be shown
Actual Results
Most of the times the description/comment are lost and the error is shown
Notes
Workaround
Use Chrome or Edge
Attachments
Issue Links
- relates to
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JRACLOUD-60992 Communications breakdown error is shown when using Firefox
- Closed