JIRA won't play video attached in Chrome

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 6.3.1, 7.0.0, 8.16.0, 8.16.1
    • Component/s: Issue - Attachments
    • 6.03
    • 5
    • Severity 3 - Minor

      Summary

      The video attached to an issue on JIRA won't play in Chrome.

      Environment

      JIRA 6.3.1
      Chrome Version 50.0.2661.86 (64-bit) and 49.0.2623.112

      Steps to Reproduce

      1. Create an issue;
      2. Attach a video in the issue (mp4);
      3. Click to reproduce

      Expected Results

      Actual Results

      Video won't start.
      The following error could show up in the log.

      2016-05-02 15:29:41,352 http-bio-8452-exec-25 ERROR admin 929x814x1 1sdve7x 192.168.10.92 /secure/attachment/10002/Untitled.mp4 [jira.web.servlet.ViewAttachmentServlet] Error serving file for path /10002/Untitled.mp4: com.atlassian.jira.exception.DataAccessException: ClientAbortException:  java.net.SocketException: Broken pipe
com.atlassian.jira.issue.attachment.AttachmentReadException: com.atlassian.jira.exception.DataAccessException: ClientAbortException:  java.net.SocketException: Broken pipe

      Caused by: java.net.SocketException: Broken pipe

      Notes

      No error when executing from Firefox.

      Workaround

      Use a different browser.

            Assignee:
            Unassigned
            Reporter:
            Henrique Freitas (Inactive)
            Votes:
            11 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated: