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  1. Jira Data Center
  2. JRASERVER-60660

Screenshot attachment on Firefox does not Work as expected

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    Description

      Summary

      Attach Screenshot on Firefox does not Work as expected

      Environment

      • JIRA Version 7.1.4
      • Latest Firefox browser

      Steps to Reproduce

      1. Take a screenshot.
      2. Access JIRA Application via firefox browser
      3. Go to a "View Issue" page for any issue.
      4. Press "Control + V"

      Expected Results

      Page to attach screenshot appear

      Actual Results

      Page to attach screenshot do not appear most of the time. Sometimes it appears.

      Notes

      In google chrome this function works well. Whenever we take a screenshot and press "Control + V" a new page to attach screenshot appears.

      Workaround

      1. Use google chrome to access JIRA and attach screenshot to an issue.
      2. In firefox press comment and press "Control + V" to open page to attach the screenshot on an issue.

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              Unassigned Unassigned
              smanimaran Shan Sharma Manimaran (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: