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Bug
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Resolution: Fixed
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Medium
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6.4.5, 7.3.7, 7.2.10, 7.3.9, 7.6.7, 7.12.1, 7.13.1
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6.04
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64
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Severity 1 - Critical
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28
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NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Summary
Having a huge amount of changeitems and changegroups (20,000) will cause the instance to OOME when viewing the History tab.
Steps to Reproduce
- Create a change log of over 20,000 entries for one issue.
- View the issue history tab for that issue.
Expected Results
Full change log should be displayed.
Actual Results
The instance will be out of memory and restart.
Notes
- SQL to find large number of changes per issue:
select concat(p.pkey,'-',ji.issuenum) as issue, count (ji.id) from changeitem ci join changegroup cg on cg.id = ci.groupid join jiraissue ji on cg.issueid = ji.id join project p on p.id = ji.project group by ji.issuenum,p.pkey order by count (ji.id) DESC; issue | count ------------+------- PRG-5 | 50 AG-4 | 17 AG-12 | 14 AG-16 | 13
- SQL to find large number of actions (comments ... ) per issue:
select concat(p.pkey,'-',i.issuenum) as issue, count(i.id) from jiraaction a, jiraissue i, project p where i.project = p.id and i.id = a.issueid group by p.pkey,i.issuenum order by count (i.id) DESC;
- SQL to identify issues with large worklog history:
select issueid, count(id) from worklog group by issueid having count(id) > 100 order by (count(id)) desc;
Workaround
Using the queries above, we can identify the issues with large changeitems and changegroups information.
Next, clone the issue on the list as the case history is not cloned to the new issue.
- Discovered while testing
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JRASERVER-67865 Activity Stream is timing out when both comments and history entry number for an issue is too high
- Gathering Impact
- is related to
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JRASERVER-45903 Adding a new worklog entry is slow due to a large change history
- Closed
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JRACLOUD-66181 Displaying the worklog panel or a report with a very large number of worklog entries is a complete fail
- Closed
- relates to
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JRACLOUD-60107 A large change history or worklog on an issue can cause an OOME when displaying the History tab
- Closed
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JRASERVER-66251 Reindexing large number of issues with a lot of change history can cause an OOME
- Closed
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JRASERVER-59998 Limit changelog to 20 entries, and add /changelog endpoint for full history
- Gathering Interest
- mentioned in
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