Summary

• A fix was done previously on jira text field to limit the value to 32767 by default for JIRA 7 > (JRA-28519)
• However, the fix take effect to existing issue/data as well, where tickets that have more than 32767 value, cant be edited.
• For customer who cannot reduce this value (through database) due to this will breaks the information& data in the ticket, the ticket will not be allowed to edit by JIRA at all

Steps to Reproduce

1. On JIRA 6.x, create a text custom field
2. Append the text field with more than 32767 value
3. Upgrade to JIRA 7.x

Expected Results

1. You will be able to edit the ticket
2. You will be able to edit the value in the text custom field
3. However, if editing the value in text custom field and save it, if more than 32767 count, JIRA should show an error

Actual Results

You are not able to edit the ticket at all

Workaround

You have to manually find the ticket with more than 32767 count and edit it (through database) by following this guide OutOfMemoryError Caused by Large Comments or Descriptions in an Issue