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  1. Jira Data Center
  2. JRASERVER-5954

POP Service should optionally skip processed emails instead of deleting them

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    • Icon: Suggestion Suggestion
    • Resolution: Won't Fix
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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Currently, after the POPService has processed an email and created an issue/comment from it, it deletes the mail. It would be useful if JIRA could skip processed mails rather than deleting them.

      This would then allow JIRA to be used as a passive recorder of the contents of a POP box, which humans are responsible for managing. Passive support tracking would often be preferable to the current intrusive tracking; for instance, it wouldn't lose the Cc list.

              Unassigned Unassigned
              7ee5c68a815f Jeff Turner
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