POP Service should optionally skip processed emails instead of deleting them

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    • Type: Suggestion
    • Resolution: Won't Fix
    • None
    • Component/s: Email notifications
    • None

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Currently, after the POPService has processed an email and created an issue/comment from it, it deletes the mail. It would be useful if JIRA could skip processed mails rather than deleting them.

      This would then allow JIRA to be used as a passive recorder of the contents of a POP box, which humans are responsible for managing. Passive support tracking would often be preferable to the current intrusive tracking; for instance, it wouldn't lose the Cc list.

            Assignee:
            Unassigned
            Reporter:
            Jeff Turner
            Votes:
            5 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: