Summary

Importing issues using CSV returns error when username contains space

Environment

• JIRA Cloud version 7.1.0-OD-04-012

Steps to Reproduce

1. Create a user with a space in their username (e.g: john doe)
2. Select Import Issues from CSV from Issues blue menu bar.
3. Upload CSV Source File. Click Next.
4. Select any project. Click Next.
5. Map appropriate fields and click Next.
6. Click Validate

Expected Results

No error is retured.

Actual Results

Error is returned:

The validation process has found 1 error/s:

Issue can't be created due to the error/s [ The reporter specified is not a user. ]

or

The validation process has found 1 error/s:

Issue can't be created due to the error/s [ User 'johndoe' does not exist. ]

Notes

• Trying to escape the space with ' ' or " " or / / doesn't work as well.

• The documentation on Importing Issues also does not specify whether this is allowed or not:
  • https://confluence.atlassian.com/jiracloud/importing-issues-737772291.html

Workaround

• Remove the space in the username