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  1. Jira Server and Data Center
  2. JRASERVER-59025

Disable auto-comment when attachment from email fails to be attached

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    Details

    • UIS:
      5
    • Support reference count:
      16
    • Feedback Policy:
      We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Summary

      When the mail handler fails to attach an attachment from an email to an issue, the following comment will be added to the issue

      An error occurred while adding attachments to this issue from the source email. Please check the attachments and re-send the email

      In some cases, the attachment is just an email signature which does not need to be added and the auto-comment is not relevant

      Suggestion

      Have the option to enable/disable this auto-comment.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              ywoo Yit Wei Woo (Inactive)
              Votes:
              67 Vote for this issue
              Watchers:
              52 Start watching this issue

                Dates

                Created:
                Updated: