After attach an image to JIRA, the thumbnail fails to render and generate a stacktrace in logs.
- Download the image attached to this ticket (image.jpg)
- Create an issue in JIRA and attach the image during the creation
We should see the thumbnail of the image in the ticket.
The thumbnail is not working. However, if you open the image, it works.
The below exception is thrown in the atlassian-jira.log file:
Also checked the thumbs folder from the ticket created and seems to be empty.
This was tested in JIRA 6.3.9 as well and it worked there. Based on that, I tested JAVA 8 in JIRA 6.3.9 (the default is JAVA 7), and also tested JAVA 7 in JIRA 6.4.12 (default is JAVA 8), but found the same results (works only in JIRA 6.3.9 despite the JAVA version).