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  1. Jira Data Center
  2. JRASERVER-5767

Screen shots were not transferred when issue was moved between projects

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Details

    • Bug
    • Resolution: Cannot Reproduce
    • Medium
    • None
    • 3.0.2
    • None

    Description

      One of our users created an issue with several screen shots (.JPGs) attached to it. The issue was created in the wrong project, so the project lead moved the issue to the correct project. Once in the new project, the links for the issue were still present, but the images and thumbnails were gone.

      Our JIRA system administrator copied the thumbnails and image files from the old issue folder to the new issue folder. Everything seems fine now. So, we have a workaround, but no idea why the problem occurred.

      Thanks for your help.

      –
      Geoff Wass
      Montreal, Quebec, Canada

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-8189 Moving screenshots does not work properly

          • Medium - Medium priority issues
          • Closed

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              Unassigned Unassigned
              058a76fcfe85 Geoff Wass
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              Dates

                Created:
                Updated:
                Resolved: