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  1. Jira Data Center
  2. JRASERVER-45964

Bulk transitioning the resolution to close affects the "Issues: 30 Day Summary"

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    Description

      Summary

      • The "Issues: 30 Day Summary" graph from the project administration page increases when transitioning issues from Resolved to Closed although they are supposed to be in the same category.
      • This issue is related to the closed suggestion - https://jira.atlassian.com/browse/JRA-29899

      Environment

      • JIRA 6.4.12

      Steps to Reproduce

      1. I selected issues using the filter:
        project = 'XXX' and status = 'Resolved' and resolution is not empty
        
      2. bulk transitioned these with the "Close" transition while setting
        resolution = 'Closed by Multiclose'
        

        ('Closed by Multiclose' is a resolution that is never set for the issues in "Resolved" state. The customer uses this resolution only to indicate that he closed issues using a bulk transition)

      Expected Results

      • The "Issues: 30 Day Summary" graph from the project administration page should not increase

      Actual Results

      • The summary increased by the same number of issues that i bulk transitioned.

      Notes

      • If i do the same transition using a single issue matching the filter above this also counts +1 to the resolved issues.
      • Only if i do not change the resolution on transition close the issue is not counted again as resolved.

      The behavior is:

      • When resolution is changed the resolved issue counter is increased.
      • When resolution is not changed the resolved issue counter is not increased

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              Unassigned Unassigned
              astephen@atlassian.com Adrian Stephen
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              Dates

                Created:
                Updated:
                Resolved: