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  1. Jira Server and Data Center
  2. JRASERVER-45583

Unable To Install JIRA 7 32 bit on Windows 64 bit

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      Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      It is possible to install any 32 bit version of JIRA prior to JIRA 7 on Windows 7 64 bit, but installing 32 bit JIRA 7 on Windows 64 bit ends up with issues.

      The root cause is, installer tries to run JIRA with incorrect version of tomcat binary

      Environment

      Windows 7 64 bit

      Steps to Reproduce

      Install JIRA 7 32 bit on Windows 7 64 bit

      Expected Results

      JIRA 7 32 bit should run and work perfectly

      Actual Results

      The installation is successful, but navigating to JIRA instance URL does not return anything.
      Also there won't be any JIRA Home directory.
      User is not able to run the JIRA Service.

      Workaround

      in file <install-dir>\bin\service.bat locate line:

      set "EXECUTABLE=%CATALINA_HOME%\bin\tomcat8.exe.x64"

      and replace it with (remove x64):

      set "EXECUTABLE=%CATALINA_HOME%\bin\tomcat8.exe"

      in file bin/check-java.bat remove quotes around %_EXECJAVA%

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              Assignee:
              Unassigned Unassigned
              Reporter:
              somidi Sam Omidi (Inactive)
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                Dates

                Created:
                Updated:
                Resolved: